We ship fast and low priced with DPD, GLS and POST!
Generally speaking, making our effective and sustainable products accessible to all interested people is an issue. Do you want our products? We shall also take care of delivery! Unfortunately, it is impossible to display shipping variants for all countries worldwide, therefore the online shop is currently limited to the countries listed below.
For shipping addresses outside of the listed countries, please request products and shipping costs via e-mail at “info@pronature24.com” or by calling us on +43 5574 24010. You will reach us comfortably Monday-Friday from 13:00 until 20:00 o’clock.
You will receive the product that you want, THAT IS A PROMISE!
The following shipping information should be considered as guidelines. There can be modifications for the shipping of individual products. Your order’s shipping costs will be shown to you before you complete your order.
Personal collection
Generally possible and obviously free of charge. Make an appoint for pick-up because we are not constantly present and do not have a salesroom with opening times. PROnatur24 is purely an online shop.
Shipping information by country
| Shipping type | Additional information | Price |
| Parcel | up to €19.99 order value | €7.50 |
| Parcel | from €20.00 order value | €6.50 |
| Parcel | from €50 order value | €5.50 |
| Parcel | from €100 order value | €4.50 |
| Parcel flat-rate | over 30 kg (serveral parcels) | €8.90 |
CHARGE FOR BULKY GOODS: €25 additional shipping costs (also for free shipping)
Average delivery time is 1-2 business days. Shipping costs including packaging and insurance. There can occasionally be differences with the standard shipping costs. Shipping costs are retail prices incl. VAT or tax-free to Germany as an intra-community order with a valid VAT number. Shipping costs for retailers available upon request.
| Shipping type | Additional information | Price |
| Parcel | up to €19.99 order value | €9.50 |
| Parcel | from €20 order value | €7.50 |
| Parcel | from €50 order value | €6.50 |
| Parcel | from €100 order value | €5.50 |
| Parcel flat-rate | over 30 kg (serveral parcels) | €10.90 |
CHARGE FOR BULKY GOODS: €25 additional shipping costs (also for free shipping)
Average delivery time is 1-2 business days. Shipping costs including packaging and insurance. Island surcharge: €15.00. There can occasionally be differences with the standard shipping costs. Shipping costs are retail prices incl. VAT or tax-free to Germany as an intra-community order with a valid VAT number. Shipping costs for retailers available upon request.
| Shipping type | Additional information | Price |
| Parcel | €19.00 | |
| Flat-rate | over 30 kg (serveral parcels) | €30.00 |
CHARGE FOR BULKY GOODS: €25 additional shipping costs (also for free shipping)
Average delivery time is 2-3 business days. Shipping costs including packaging and insurance. Island surcharge: €15.00. There can occasionally be differences with the standard shipping costs. Shipping costs are retail prices incl. VAT or tax-free as an intra-community order with a valid VAT number. Shipping costs for retailers available upon request.
| Shipping type | Additional information | Price |
| Parcel | €24.00 | |
| Flat-rate | over 30 kg (serveral parcels) | €40.00 |
CHARGE FOR BULKY GOODS: €25 additional shipping costs (also for free shipping)
Average delivery time is 3-4 business days. Shipping costs including packaging and insurance. Island surcharge: €15.00. There can occasionally be differences with the standard shipping costs. Shipping costs are retail prices incl. VAT or tax-free as an intra-community order with a valid VAT number. Shipping costs for retailers available upon request.
| Shipping type | Additional information | Price |
| Parcel | €30.00 | |
| Flat-rate | over 30 kg (serveral parcels) | €50.00 |
CHARGE FOR BULKY GOODS: €25 additional shipping costs (also for free shipping)
Average delivery time is 2-5 business days. Shipping costs including packaging and insurance. Island surcharge: €15.00. There can occasionally be differences with the standard shipping costs. Shipping costs are retail prices incl. VAT or tax-free as an intra-community order with a valid VAT number. Shipping costs for retailers available upon request.
| Shipping type | Additional information | Price |
| Parcel | €43.00 | |
| Flat-rate | over 30 kg (serveral parcels) | €60.00 |
CHARGE FOR BULKY GOODS: €25 additional shipping costs (also for free shipping)
Average delivery time is 3-5 business days. Shipping costs including packaging and insurance. Island surcharge: €15.00. There can occasionally be differences with the standard shipping costs. Shipping costs are retail prices incl. VAT or tax-free as an intra-community order with a valid VAT number. Shipping costs for retailers available upon request.
| Shipping type | Additional information | Price |
| Parcel | €53.00 | |
| Flat-rate | over 30 kg (serveral parcels) | €80.00 |
CHARGE FOR BULKY GOODS: €25 additional shipping costs (also for free shipping)
Average delivery time is 3-5 business days. Shipping costs including packaging and insurance. Island surcharge: €15.00. There can occasionally be differences with the standard shipping costs. Shipping costs are retail prices incl. VAT or tax-free as an intra-community order with a valid VAT number. Shipping costs for retailers available upon request.
| Shipping type | Additional information | Price |
| Parcel | €63.00 | |
| Flat-rate | over 30 kg (serveral parcels) | €88.00 |
CHARGE FOR BULKY GOODS: €25 additional shipping costs (also for free shipping)
Average delivery time is 4-6 business days. Shipping costs including packaging and insurance. There can occasionally be differences with the standard shipping costs. Shipping costs are retail prices incl. VAT or tax-free as an intra-community order with a valid VAT number. Shipping costs for retailers available upon request.
| Shipping type |
Additional information |
Price |
| Insurance up to € 100 per parcel | ||
| Parcel | Weight up to 1.99 kg | €16.00 |
| Parcel | from 2 to 3.99 kg | €20.59 |
| Parcel | from 4 to 9.99 kg | €29.59 |
| Parcel | from 10 to 19.99 kg | €49.59 |
| Parcel | from 20 to 29.99 kg | €69.59 |
| Parcel | from 30 kg | shipping request |
| Insurance up to € 510 per parcel | ||
| Parcel | Weight up to 1.99 kg | €20.59 |
| Parcel | from 2 to 3.99 kg | €28.59 |
| Parcel | from 4 to 9.99 kg | €49.59 |
| Parcel | from 10 to 19.99 kg | €89.59 |
| Parcel | from 20 to 29.99 kg | €129.59 |
| Parcel | from 30 kg | shipping request |
| Bulky goods with insurance up to € 510 per package | ||
| Bulky goods | Weight up to 1.99 kg | €45.59 |
| Bulky goods | from 2 to 3.99 kg | €53.59 |
| Bulky goods | from 4 to 9.99 kg | €74.59 |
| Bulky goods | from 10 to 19.99 kg | €114.59 |
| Bulky goods | from 10 to 29.99 kg | €154.59 |
| Bulky goods | from 30 kg | shipping request |
Shipment is done via the Austrian postal service. All prices are net, excl. VAT and per package. €5 fee for preparation of customs documents and packaging. Further details on shipping Switzerland and Liechtenstein including VAT refund. An order with more than 30 kg weight can not be ordered directly in the shop. In this case, an offer is necessary, for which we must first clarify the shipping with the carrier.
Special for Malta:
These shipping rates apply plus local VAT as usual in the EU.
Please send an e-mail to “info@pronature24.com” or call us on +43 5574 24010 (Mon-Fri 13:00-20:00). The invoice is in euros. Customs duties are generally not included in the shipping costs. Shipping every weekday. It is possible to pay via PayPal and advance payment.
Price deviations result from the respective valid tax rate. Since 01.07.2021 we are obliged to charge the tax rate of the respective member country. Misprints and typographical errors excepted. As of: 23.03.2023