SWITzERLAND & LIECHTENSTEIN

We now deliver directly to Switzerland, Liechtenstein and non-EU member states in Europe!

For years it was not possible to deliver directly to Switzerland and Liechtenstein. This changed in February 2019.

• If you live in Switzerland / Liechtenstein and have it delivered directly to Switzerland / Liechtenstein, you can buy tax-free without VAT.
• We ship your order via the Austrian Post. Any customs duties and the import sales tax will be charged to you by the Swiss postal partner.
• We ship as insured package up to €100 value of goods. You decide on the extended insurance amount up to max. €510. Attention: In case of damage, this is the maximum amount of the Austrian Post’s claims payment to you!
• Orders with a weight of more than 20 kg can not be ordered directly due to the extremely high transport charges. In this case, you request an offer because the shipping via forwarding will be done.

Shipping fees for Switzerland and Liechtenstein

We ship via the Austrian Post and forward the direct shipping costs to the customer – see the tariff information of Austrian Post. All details collected also on our information page shipping costs. As a processing fee for packing and preparation of customs documents for shipping, we charge a flat rate of €5.

Delivery to a shipping address in the EU

The advantage of this shipping option is the full shipping insurance up to €25,000 as well as low shipping costs.

Delivery to a parcel service in the border area

You can use the service of the border parcel service to deliver your order. The parcel service takes care of the import into Switzerland and Liechtenstein and delivers the order directly to your home. Please clarify the issue of VAT refunds directly with the parcel service. You can find out more about this directly from the respective parcel service. Below are addresses that we already know in relation to this parcel service.

If you have any questions about shipping to Switzerland and Liechtenstein, please contact us at E info (at) pronatur24.com or at T +43 5574 24010.

Printing and typographical errors reserved. As of: 01.05.2023.