PAYMENT METHODS

Honesty and transparency are very important to us. We have therefore decided to raise awareness of the issue of fees from payment service providers and are providing information about the amount of this commission on this page. Usually, these costs are taken into account in the product price and this is increased accordingly for all customers.

Achieving an optimal price/performance ratio is our high goal. We therefore consider it unfair to include the expenses incurred by each customer in the product price. For reasons of transparency, we have therefore decided, depending on economic necessity and the chosen payment method, to calculate a bonus as a discount or a fee on a pro rata basis.

Payment service providers are very convenient, that’s true. But this MODERN PAYING they let the dealer pay very expensively by means of fees. We thought it was time to activate an advantage – DIRECTLY FOR YOU. We would much rather give YOU this money as a discount instead of paying commission for your payment to PayPal, Amazon, credit card & Co. From now on you have the choice!

And this is how prepayment works. As soon as the transfer arrives, we immediately prepare the order for shipment on the next working day. We wait a maximum of 10 working days for the receipt of the transfer, after which we automatically cancel the order. Please note: bank transfers (also online) can take 2-3 working days. For urgent orders, we advise against paying in advance. When making the transfer, please include the order number in the intended purpose field.

SOFORT works like the usual online transfers at the bank, just immediately, directly when ordering. Due to the reduced fees we are able to offer a small discount.

Immediately after the purchase, the transfer process is started and the transfer mask is loaded. After selecting the bank and logging in using the respective online banking data, the order amount can be released directly.

SOFORT calculates commission of 0,9 % plus € 0,25 fixed fee for your payment. If the order is canceled, this amount will not be paid back to the merchant.

For payments by credit card, Giropay, iDeal, Bancontact and other payment methods, we use the financial service provider Stripe . Payment is made immediately after placing the order.

In order to increase security when paying by credit card, we have decided to use the credit card payment with the 3D secure security system. You can get information about this from your bank. The previously sufficient 3-digit number code on the back of the credit card is no longer compatible with the current state of security technology, i.e. credit card fraud is too easy. The financial protection of the customer is simply too important to us.

Stripe calculates commission up to 1,4 % plus € 0,25 fixed fee for your payment. If the order is canceled, this amount will not be paid back to the merchant.

PayPal is now a global concept for easy payment and maximum security for customers against fraud. Payment is made immediately after placing the order. In order to make the order as easy as possible without manually entering the address data, it is possible to register for PayPal payment before completing the purchase. For order processing we charge a service fee of 2 % or an increased service fee of 4.99 % outside the EEA (European Economic Area). Remember: If you pay in advance, you will receive a commission as a discount instead!

PayPal is expensive to process for retailers and time-consuming in terms of personnel. Unfortunately, PayPal puts Austrian merchants at a clear disadvantage in fair competition to German merchants reduced commissions.

PayPal charges commission of up to 3.4 % plus € 0.35 fixed fee. In addition, a surcharge of 1.99 % applies to customer payments from outside the EEA. If the order is canceled, this amount will not be paid back to the merchant.

Amazon is very appreciated by many people because it’s just “simple” is. And because more and more people already have an Amazon account, paying with Amazon Pay is dramatically simplified. Log in before completing the order and all address fields will be automatically filled in with the data on your personal Amazon customer account. We charge a service fee of 2 % for order processing. Remember: If you pay in advance, you will receive a commission as a discount instead!

For the merchant, Amazon Pay is expensive to process and time-consuming in terms of personnel. Unfortunately, Amazon clearly disadvantages Austrian retailers in fair competition to German retailers by means of reduced commissions .

Amazon calculates commission up to 2,9 % plus € 0,35 fixed fee for your payment. If the order is canceled, this amount will not be paid back to the merchant.

With the financial service from Klarna you can Customer pay conveniently and risk-free with purchase on account. 100% risk-free as the ordered goods arrive before payment – therefore any seal suggesting a secure order is superfluous and obsolete. The invoice is issued by Klarna and is sent by email. The term of payment for an order is up to 30 days. We charge a service fee of 3 % for order processing. Remember: If you pay in advance, you will receive a commission as a discount instead!

Please note: If payment by invoice is declined, we recommend choosing an alternative payment method. We do not know the reason for a payment rejection by Klarna. Klarna customer service is available if you have any questions.

For the merchant, Klarna is expensive to process and time-consuming in terms of personnel. Klarna calculates commission up to 3,25 % plus up to € 1,69 fixed fee for your payment. If the order is canceled, this amount will not be paid back to the merchant. Purchase on account is possible up to a value of goods of € 100.

For payments via Apple Pay and Google Pay, we also use the financial service provider Stripe . Due to the fingerprint payment release, this is the most modern and simplest payment method that we offer.

Above all, shopping on smartphones and tablets becomes child’s play. The address data is automatically filled in by the Apple or Google account and the purchase is completed by confirmation on the smartphone or fingerprint.

Stripe calculates commission up to 1,4 % plus € 0,25 fixed fee for your payment. If the order is canceled, this amount will not be paid back to the merchant.

Bitcoin and Altcoin are called cryptocurrencies and are based on blockchain technology. To make payments, we use the service and network of Coinbase. We strongly recommend making sure before making the payment that the wallet and blockchain network used are compatible with the Coinbase Network.

Payment with cryptocurrencies is bank-independent directly from sender to recipient, secured by tamper-proof blockchain technology and the Coinbase Network. We charge a service fee fo 2 % for order processing. Remember: If you pay in advance, you will receive a commission as a discount instead!

For the trader, cryptocurrencies are very risky and time-consuming in terms of personnel due to their considerable volatility. Transaction fees of up to 2,5 % apply to the payment. If the order is canceled, this amount will not be refunded to the merchant.