PAYMENT

Payment service providers are very convenient, that’s true. But this MODERN PAYING they let the dealer pay very expensively by means of fees. We thought it was time to activate an advantage – DIRECTLY FOR YOU. We would much rather give YOU this money as a discount instead of paying commission for your payment to PayPal, Amazon, credit card & Co. From now on you have the choice!

And this is how prepayment works. As soon as the transfer arrives, we immediately prepare the order for shipment on the next working day. We wait a maximum of 10 working days for the receipt of the transfer, after which we automatically cancel the order. Please note: bank transfers (also online) can take 2-3 working days. For urgent orders, we advise against paying in advance. When making the transfer, please include the order number in the intended purpose field.

SOFORT is one of the most popular payment methods among customers when shopping online. This was reason enough for us to offer our customers the option of Sofort transfer as a convenient payment method. This will change on April 1, 2024.

In December 2023, it was announced that Klarna is taking over Sofort GmbH, the provider of Sofort transfer. As a result, our contractual relationship was terminated on March 31, 2024, thus ending the availability of Sofort transfer as of this date.

Whether Klarna will offer Sofort transfer as an independent payment option to merchants again, we cannot currently assess.

For payments by credit card, Giropay, iDeal, Bancontact and other payment methods, we use the financial service provider Stripe . Payment is made immediately after placing the order.

In order to increase security when paying by credit card, we have decided to use the credit card payment with the 3D secure security system. You can get information about this from your bank. The previously sufficient 3-digit number code on the back of the credit card is no longer compatible with the current state of security technology, i.e. credit card fraud is too easy. The financial protection of the customer is simply too important to us.

Stripe calculates commission and fee for your payment (green field). If the order is canceled, this amount will not be paid back to the merchant.

For payments via Apple Pay and Google Pay, we also use the financial service provider Stripe . Due to the fingerprint payment release, this is the most modern and simplest payment method that we offer.

Above all, shopping on smartphones and tablets becomes child’s play. The address data is automatically filled in by the Apple or Google account and the purchase is completed by confirmation on the smartphone or fingerprint.

Stripe calculates commission and fee for your payment (green field). If the order is canceled, this amount will not be paid back to the merchant.

Amazon is very appreciated by many people because it’s just “simple” is. And because more and more people already have an Amazon account, paying with Amazon Pay is dramatically simplified. Log in before completing the order and all address fields will be automatically filled in with the data on your personal Amazon customer account. We charge a service fee for order processing (blue field). Remember: If you pay in advance, you will receive a commission as a discount instead!

For the merchant, Amazon Pay is expensive to process and time-consuming in terms of personnel. Unfortunately, Amazon clearly disadvantages Austrian retailers in fair competition to German retailers by means of reduced commissions .

Amazon calculates commission and fee for your payment (green field). If the order is canceled, this amount will not be paid back to the merchant.

PayPal is now a global concept for easy payment and maximum security for customers against fraud. Payment is made immediately after placing the order. In order to make the order as easy as possible without manually entering the address data, it is possible to register for PayPal payment before completing the purchase. We charge a service fee (blue field) or an increased service fee of 4,99 % for orders outside the EEA (European Economic Area). Remember: If you pay in advance, you will receive a commission as a discount instead!

PayPal is expensive to process for retailers and time-consuming in terms of personnel. Unfortunately, PayPal puts Austrian merchants at a clear disadvantage in fair competition to German merchants reduced commissions.

PayPal calculates commission and fee for your payment (green field). If the order is canceled, this amount will not be paid back to the merchant.

With the financial service from Klarna you can Customer pay conveniently and risk-free with purchase on account. 100% risk-free as the ordered goods arrive before payment – therefore any seal suggesting a secure order is superfluous and obsolete. The invoice is issued by Klarna and is sent by email. The term of payment for an order is up to 30 days. We charge a higher service fee for the more complex order processing (blue box). Remember: If you pay in advance, you will receive a commission as a discount instead!

Please note: If payment by invoice is declined, we recommend choosing an alternative payment method. We do not know the reason for a payment rejection by Klarna. Klarna customer service is available if you have any questions.

For the merchant, Klarna is expensive to process and time-consuming in terms of personnel. Klarna calculates commission and fee for your payment (green field). If the order is canceled, this amount will not be paid back to the merchant. Purchase on account is possible up to a value of goods of € 100.

Bitcoin and Altcoin are referred to as cryptocurrencies and are based on blockchain technology. We enable payments using the stablecoins USD Coin, Tether, and DAI. To process payments, we use the services and network of Coinbase.

Payments with cryptocurrencies are made independently of banks, directly from sender to recipient, secured by tamper-proof blockchain technology and the Coinbase network. For order processing, we charge a service fee (blue field). Keep in mind: With prepayment, you get a commission as a discount instead!

Due to the volatile risk of traditional cryptocurrencies, they have not yet gained widespread acceptance among merchants. Likewise, customers do not use their crypto assets for daily shopping, preventing mass adoption among consumers so far. Stablecoins reduce the volatile risk for merchants, yet processing a cryptocurrency payment remains complex. Blockchain network fees apply to payments (green field).