Versand mit DPD Predict

We generally ship cheaply at flat rates!

Generally speaking, making our effective and sustainable products accessible to all interested people is an issue. Do you want our products? We shall also take care of delivery! Unfortunately, it is impossible to display shipping variants for all countries worldwide, therefore the online shop is currently limited to the countries listed below.

NEW shipping rate for Germany and Austria: FROM €5.99 €3.28

For shipping addresses outside of the listed countries, please request products and shipping costs via e-mail at “info@pronature24.com” or by calling us on +43 5574 24010. You will reach us comfortably Monday-Friday from 18:00 until 21:00, as well as Saturday from 10:00 to 16:00.

You will receive the product that you want, THAT IS A PROMISE!

The following shipping information should be considered as guidelines. There can be modifications for the shipping of individual products. Your order’s shipping costs will be shown to you before you complete your order.

Personal collection

Generally possible and obviously free of charge. Make an appoint for pick-up because we are not constantly present and do not have a salesroom with opening times. PROnatur24 is purely an online shop.

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Shipping information by country

Austria, Germany
Shipping typeAdditional informationPrice
Parcelup to €9.99 order value€7.28
Parcelfrom €10 order value€5.28
Parcelfrom €40 order value€3.28
Free shippingfrom €80 order value€0.00

Average delivery time is 1-2 business days. Shipping costs including packaging and insurance. There can occasionally be differences with the standard shipping costs. Shipping costs are retail prices incl. 20% VAT or tax-free to Germany as an intra-community order with a valid VAT number. Shipping costs for retailers available upon request.

Belgium, Czech Republic, Denmark, Hungary, Luxembourg, Netherlands, Slovakia, Slovenia
Shipping typeAdditional informationPrice
ParcelFlat-rate€15.00
Free shippingfrom €500 order value€0.00

Average delivery time is 2-3 business days. Shipping costs including packaging and insurance. There can occasionally be differences with the standard shipping costs. Shipping costs are retail prices incl. 20% VAT or tax-free as an intra-community order with a valid VAT number. Shipping costs for retailers available upon request.

France, United Kingdom, Poland
Shipping typeAdditional informationPrice
ParcelFlat-rate€20.00
Free shippingfrom €500 order value€0.00

Average delivery time is 3-4 business days. Shipping costs including packaging and insurance. There can occasionally be differences with the standard shipping costs. Shipping costs are retail prices incl. 20% VAT or tax-free as an intra-community order with a valid VAT number. Shipping costs for retailers available upon request.

Italy, Lithuania, Romania, Sweden
Shipping typeAdditional informationPrice
ParcelFlat-rate€25.00
Free shippingfrom €1,000 order value€0.00

Average delivery time is 2-5 business days. Shipping costs including packaging and insurance. There can occasionally be differences with the standard shipping costs. Shipping costs are retail prices incl. 20% VAT or tax-free as an intra-community order with a valid VAT number. Shipping costs for retailers available upon request.

Bulgaria, Estonia, Ireland, Latvia, Spain
Shipping typeAdditional informationPrice
ParcelFlat-rate€35.00
Free shippingfrom €1,000 order value€0.00

Average delivery time is 3-5 business days. Shipping costs including packaging and insurance. There can occasionally be differences with the standard shipping costs. Shipping costs are retail prices incl. 20% VAT or tax-free as an intra-community order with a valid VAT number. Shipping costs for retailers available upon request.

Finland, Greece, Portugal
Shipping typeAdditional informationPrice
ParcelFlat-rate€45.00
Free shippingfrom €1,000 order value€0.00

Average delivery time is 3-5 business days. Shipping costs including packaging and insurance. There can occasionally be differences with the standard shipping costs. Shipping costs are retail prices incl. 20% VAT or tax-free as an intra-community order with a valid VAT number. Shipping costs for retailers available upon request.

Liechtenstein, Norway, Switzerland

Please send an e-mail to “info@pronatur24.shop” or call us on +43 5574 24010 (Mon-Fri 18:00-21:00; Sat 10:00-16:00). The invoice is in euros. Customs duties are generally not included in the shipping costs. Shipping every weekday. It is possible to pay via PayPal and advance payment.

VAT refund
Upon request, we will enclose a U 34 form in your order for the export of goods for customs. You then send this form back to us with the invoice stamped by the post. You will then receive the refunded VAT on your bank account. Because of the very high expenses, we charge a processing fee of €30 for orders with a net value of under €125.

worldwide

Please send an e-mail to “info@pronatur24.shop” or call us on +43 5574 24010 (Mon-Fri 18:00-21:00; Sat 10:00-16:00). The invoice is in euros. Customs duties are generally not included in the shipping costs. Shipping every weekday. It is possible to pay via PayPal and advance payment.

Misprints and typographical errors excepted. As of: 04.09.2018.