Our immediate hotline, by phone or via chat, is available and can be reached mostly from Monday to Friday, between 1 p.m. and 8 p.m. Alternatively, simply use the written direct contact.
Most of the time, however, there are only small hurdles that can be solved quickly:
Disable blocking extensions in the browser!
Blocker extensions can EXTREMELY affect basic online store functionality. This can go so far that content is no longer displayed, payment systems no longer work or an order can no longer be completed. Known browser extensions for this are:
Always use an up-to-date browser to surf the Internet!
Choose between these three Internet programs to surf the Internet in a modern and multimedia way. Please always remember to always use the latest version. Of course, there are other browsers that are also recommended, such as Opera or Safari (on Mac).
We operate our live chat for various reasons. Clearly to be able to answer questions about products as quickly as possible. And of course, in order to be able to offer quick help, there should be minor hurdles when ordering.
Even if our chat is not always available live, messages can still be sent to the PROnatur24® hotline. Just talk to us – try it!
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