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Thank you for your interest in our products.

It is currently impossible to buy items directly from our shop with an address in Switzerland or Liechtenstein. Our shop should make it as easy as possible for the customer to order the desired product and have it delivered. However, the effort and customs fees per package prevent this completely. As a result, it is not possible to automatically order or have a product delivered “at the click of a button”. We ask for your understanding, but there is another way.

Having a product delivered to Switzerland and Liechtenstein is still possible!

Ordering is possible in any case – also conveniently online – with billing and shipping addresses in Germany and Austria. Use the convenient package address from grenzpaket.ch, for example, in the bordering region.

VAT refund

We will enclose a U34 form in your order for the export of goods for the customs office upon request. You send this back to us by mail with the invoice stamped. You will then receive a refund of the VAT on your bank account. Because of the very high expenses, we charge a handling fee of €30 for orders with a net value of under €125.

It is also possible to deliver an item straight to Switzerland, it is just quite expensive because of the shipping charges. Please share your product request via e-mail at info (at) pronatur24.eu or call us on +43 5574 24010. You will then receive an offer incl. delivery to Switzerland.

Your PROnatur24 team